Looking for your next challenge? Do you excel at solving your clients’ 401(k) problems? Are you excellent at communicating verbally and via email? Do you want the flexibility and convenience of working from home? Tired of working insane overtime?

Nova 401(k) Associates is looking to fill defined contribution account manager positions to work remotely in the Pacific and Mountain Time Zones. If you are located in the Pacific or Mountain Time Zones, we will provide you with a home office setup including computer and phone so that you can serve your clients from home. We will not pay moving expenses. 

We are in the process of transforming our account manager positions to focus exclusively on review and client/advisor service. Our account manager position is supported by a strong implementation group, plan document team, special projects team, and a loan and distribution department. Our account managers are organized into regional teams with each team serving up to 750 clients. Teams work toward stated quarterly firm goals with special recognition given to individuals with exceptional performance. Each team leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

Nova 401(k) Associates is a vibrant and growing national third party, non-producing administration firm. We have a nationally recognized sales team allowing us to grow in excess of 20% per year providing advancement opportunities for our professionals.

Job Responsibilities:

• Maintain client and advisor relationships with a high client retention rate
• Maintain a caseload of about 120 clients, approximately 50% split between ADP and Safe Harbor plans
• Manage and prioritize workload towards weekly goals in a results oriented team environment;
• Superior client service and ability to consult with clients regarding plan operation and design;
• Proactively communicate with clients and investment advisors about new industry developments;
• Work with other Nova departments, record-keeper and advisor to ensure a great client experience;
• Perform work according to Nova policies and procedures;
• Consult with clients regarding plan operation and design
• Proactively communicate with client and investment advisors about new industry developments
• Review and approve ADP/ACP, other non-discrimination testing, Form 5500 and other government forms

Qualifications:

• Five or more years of 401(k) plan administration experience
• Excellent knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing
• Excellent written and verbal communication skills,
• Excellent organizational skills
• High level of critical thinking
• Committed to lifelong learning and coachable
• NIPA or ASPPA credentials
• College degree

We get it. We listen. We communicate.