Job Openings >> Automation Specialist for Client Services Division
Automation Specialist for Client Services Division
Summary
Title:Automation Specialist for Client Services Division
ID:1485
Location:Remote
Description

Do you like to use technology to automate processes or improve the client experience?  If so, a position on our Automation Team may be a good fit for you.


Our Automation Specialist reports to our Development Team Lead and will focus exclusively on projects using technology to improve service for our clients and increase efficiency for our staff. Examples of possible projects include: web crawling bots to automate processes, coding in Python and Selenium, and integrating processes related to the TPA business.


This full-time, non-exempt, and salaried position is fully remote.  We will provide you with a home office set-up including a computer and a phone.  Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

 

This is a position for a seasoned coding professional with at least three years of experience in a professional environment. This position includes a competitive benefits package including paid time off, health insurance, dental insurance, disability insurance, life insurance, and a 401(k) plan. Our standard work week is 37.5 hours.


To support your professional development, you may be eligible for paid time and/or financial incentives to obtain relevant software credentials and/or credentials related to the 401(k) industry. 


Nova 401(k) Associates is a vibrant national third-party administration firm for 401(k) plans. Our industry is stable and growing.

Job Responsibilities:

  • Assist in projects identified by management to automate work processes and improve customer service and company image
  • Research and implement complex technology solutions
  • Maintain and build upon scripts and code written by others
  • Report regularly to management verbally and in writing
  • Translate potential issues and solutions in the code so that management and other team members can understand
  • Interact with our software vendors about potential automation projects
  • Communicate with the technical team to ensure proposed solutions are consistent with our network standards


Qualifications:

  • Bachelor’s degree
  • A minimum of three years of experience building production code in a team environment
  • A minimum of two years of experience working with Python, Selenium, PDFtk library, and virtual machines
  • Ability to learn and work with various APIs
  • Ability to document processes or project management in a team environment
  • Ability to proactively collaborate with different segments of the business and with the coding team
  • Ability to vocalize concerns and offer solutions with different segments of the business and with the coding team
  • Strong computer skills including knowledge of current trends
  • Ability to manage several projects simultaneously
  • Strong written and verbal communication skills
  • Independent research and analytical skills
  • High level of critical thinking
  • Coachable
  • Must be able to pass a background check
  • Comfortable with Microsoft Teams and conference calls as primary method of interacting with team leader

 

Compensation and Benefits:

  • Base Salary $79,000 - $99,000
  • Salaried, non-exempt position
  • Medical, dental, disability, and life insurance
  • Paid time off
  • 401(k) plan with employer match


Work Location/Hours:

  • Work from home
  • Must work from USA and be authorized to work for any US employer
  • Attend regular video meetings via Microsoft Teams or equivalent
  • We will supply all necessary computer equipment
  • Work hours: standard business hours
  • Occasional overtime may be required
                                                                             We get it. We listen. We communicate. 
This opening is closed and is no longer accepting applications
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